A B2B2C SaaS platform connecting restaurant customers, staff and owners through menus, ordering, reservations, CRM and access controls.
My responsibility
I co-founded the business and owned product strategy, roadmap and delivery with my technical co-founder and hired developers. I led B2B sales and customer success for SMBs in Israel and the US: implementation, training, adoption, billing, renewals and account expansion. Usage, support signals and regular check-ins informed customer health, retention and technical escalations. I tracked how changes affected sales.
- 50+
- Businesses working with us regularly
Approximate operating scale
Decision in practice
Restaurants were juggling separate tools. I expanded QR/NFC menus into one platform for reservations, staffing, CRM and ordering. Existing customers adopted additional capabilities and replaced other systems, creating opportunities for upselling and account expansion.
What was built
QR / NFC menus and ordering · Staff and venue operations · CRM, permissions and payments
Tools / purpose
- StrapiProduct platform
- StripePayments
- TrelloDevelopment coordination
- WixWebsite management
- Google AnalyticsWebsite and smart-menu analytics
